Returns & Refunds

Digital Products

Unless otherwise specified refunds are not available for digital products purchased via our website, once the order is confirmed and the product has been completed this is classed as a final sale. We may only issue a refund if there was a misrepresentation in the product description, or if there is a technical problem related to the product provided.
This is because many of our services are digitally bound to the unique VIN number provided at the time of purchase, meaning it cannot be re-purposed, re-sold or re-used.
We are under no obligation to provide a refund or credit in the following situations:
  • You change your mind about an item;
  • You bought an item by mistake;
  • You do not have sufficient expertise to use an item;